TRANSIT VISION FOR CARROLL COUNTY
Developed in 2007 by the Carroll County Project Team

MISSION STATEMENT
The mission of TCCAP's Carroll County transit program is to
improve mobility and access for residents and visitors.

GOALS & OBJECTIVES

Goal #1: Develop Transit Service that provides mobility opportunities for local residents and tourists.

  • Objective 1a: Create a transit service that allows the general public to use the service and increase the mobility of seniors and persons with disabilities.
  • Objective 1b: Improve transport linkages by developing a public transit service that connects with intercity buses and airports, thereby increasing the service area and allowing individuals to access employment and services more easily.
  • Objective 1.c: Develop a transit service that is easy to use and that allows for any individual to use the service.
  • Objective 1.d: Design the transit service to allow local residents and tourists to access shopping, medical, employment, education, recreation, and special events.
  • Objective 1.e: Integrate transit considerations with land use planning decisions throughout the county.
  • Objective 1.f: Define supporting strategies needed to encourage greater transit reidership among key customer markets.
Goal #2: Create Financial Sustainability of the Transit Service
  • Objective 2a: Seek out and apply for grants that may be available for the capital or operating support for expansion of transit services at the state and federal levels.
  • Objective 2.b: Establish a capital and vehicle replacement fund. Allocate local contributions on an annual basis to this account. The account should be sufficient to provide local matching funds required to obtain federal grants for replacement of vehicles and new capital facilities.
  • Objective 2.c: Develop performance standards to determine the efficiency and effectiveness of the transit service.
Goal #3: Coordinate and Integrate Public Transportation With the Existing Transportation Providers
  • Objective 3.a: Establish a Transit Advisory Committee that meets at least quarterly to identify and implement coordination opportunities among the human services agencies, private transportation providers, and public transportation providers.
  • Objective 3.b: Human service agencies will train clients to use the public transportation service and provide funding to pay for the service provided to these passengers.
  • Objective 3.c: Develop a public education program for school students, the elderly, and other non-users/choice riders on how to use the transit system.
  • Objective 3.d: Create awareness in the community of the cost to provide transportation services.
  • Objective 3.e: The transit service will coordinate with human service agencies/ programs and private providers in order to improve the standard of living for the region’s seniors. The transit service will increase mobility and access for seniors to senior centers, employment, shopping, medical, and recreational events.
  • Objective 3.f: Fares on the transit service will be affordable.

Goal #4: Create Cost-Effective and Cost-Efficient Service
  • Objective 4.a: Regional service should achieve a target productivity level of five passengers per hour within the first year of operation.
  • Objective 4.b: Demand-response service in the Carroll County area should achieve a productivity level of two passengers per hour.
  • Objective 4.c: The transit service should have costs per revenue-mile, revenue-hour, and passengers comparable to peer communities. The costs should be reviewed and updated annually by comparing the transit service in Carroll County to other transit services provided by other public transit agencies.